This Privacy Policy of the Canadian Institute of Steel Construction (“CISC”) describes how your personal information is collected, used, and shared when you:

a) visit our website,
b) make a purchase from CISC Steel Store,
c) submit an application to join the CISC,
d) are a CISC Member or CISC Associate,
e) participate in a CISC course, webinar or event,
f) are a CISC scholarship, award or research grant entrant or recipient, or
g) are a CISC accreditation or certification applicant or recipient


Personal information we collect
When you visit the sites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the sites, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the sites, and information about how you interact with the sites. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit  If you block or reject our cookies, you may not be able to add items to your shopping cart, proceed to checkout, etc.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
– Storing language of preferences of a user to serve up content in that stored language.

Additionally when you make a purchase or attempt to make a purchase through our sites, we collect certain information from you, including your name, billing address, shipping address, payment information including credit card/debit card numbers, email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” relating to Ecommerce, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the sites (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our sites (for example, by generating analytics about how our customers browse and interact with the sites, and to assess the success of our marketing and advertising campaigns).


Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here:  We also use Google Analytics to help us understand how our customers use the sites — you can read more about how Google uses your Personal Information here:  You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you submit a question or inquiry, CISC may refer your request to an outside third-party expert, including any personally identifiable information in your e-mail or faxed request for the purposes of responding to your request.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:
– Facebook:
– Google:
– Bing:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Do not track
Please note that we do not alter our sites’ data collection and use practices when we see a Do Not Track signal from your browser.

Data retention
When you place an order through the site, we will maintain your Order Information for our records.

The sites are not intended for individuals under the age of 16.

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CISC Members & Associates

When you submit an application to join the CISC as a member or associate, you agree that the information contained within the application may be shared either on our website, portal, or to a third party (in order to carry out our services).  You also agree to the CISC contacting you by any means, including email.  Additionally, you agree that other CISC Members and CISC Associates will have access to your contact information and may contact you.

CISC Member & Associate Database and Portal

As a CISC Member or Associate, you agree to allow for certain information you provided visible and accessible by the public (on CISC platforms) and additional information available and accessible within the CISC Member and Associate online portal available and accessible by the other CISC Members and Associates. The list of data accessible by the public and within the CISC portal by other CISC Members and Associates is listed in your personal on-line profile.

Participant in a CISC event, course, webinar, award or other

Any participant, entry or winner in a CISC event, course, webinar or award agrees to allow CISC to use their name, contact information, picture and affiliation for contact and marketing purposes. The participant also agrees to allow the CISC to use, reproduce and distribute any and all materials submitted in the course of any submission or entry royalty and credit free.

Applications are intended to include the following, but are not limited to: award winners, competition entrants, attendees to events, course participants, those who receive accreditations and certifications, send pictures and/or articles to the CISC and articles written by the CISC about companies or individuals.


CISC Members and CISC Associates and those contained in our database agree to being contacted by any means by the CISC, including email.

Contact and Mailing Lists

CISC does maintain an email and mailing list databases for communication and the delivery of information and services specific to the activities of the CISC.  Any individual or company interacting with the CISC in any manner, providing email addresses, mailing addresses, or other contact information to the CISC agrees to allow this information to be included in the databases and used for the purposes mentioned above.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail or by mail using the details provided below:

Canadian Institute of Steel Construction
Re: Privacy Compliance
445 Apple Creek Boulevard, Suite 102, Markham ON L3R 9X7, Canada