Courses

Courses 2018-02-23T09:22:49+00:00

Cancellation / Withdrawal

Self-Paced Learning, Courses and Webinars of 10 Hours or Less in Length:

No refund will be issued.

Self-Paced Learning, Courses Greater than 10 Hours in Length:

Withdrawal – Requests for refunds and switches must be made in writing and are subject to the following conditions:
– up to 4 hours of viewing, refund is subject to a 20% administration fee plus GST/HST
– 4 hours or more, no refund
– switches to a lower level course are acceptable at any time provided notice is given from 2 weeks from start date

CISC reserves the right to cancel any course or un-enroll learners and refund the registration fee

Live Online, Courses and Webinars:

Withdrawal – Requests for refunds and substitutions must be made in writing and are subject to the following conditions:
– 15 business days or more prior to start date, full refund.
– less than 15 days, refund is subject to a 20% administration fee plus GST/HST.
– 3 business days or less, no refund.

Substitutions are acceptable at any time provided notice is given prior to start date.