Cancellation / Withdrawal

Webinars of 10 Hours or Less in Length

No refunds will be issued.

Self-Paced Learning Greater than 10 Hours in Length

Withdrawal – Requests for refunds and switches must be made in writing and are subject to the following conditions:

  • up to 4 hours of viewing, refund is subject to a 20% administration fee plus GST/HST
  • 4 hours or more, no refund
  • switches to a lower level course are acceptable at any time provided notice is given from 2 weeks from start date

CISC reserves the right to cancel any course or un-enroll learners and refund the registration fee.