Cancellation / Withdrawal
Webinars of 10 Hours or Less in Length
No refunds will be issued.
Self-Paced Learning Greater than 10 Hours in Length
Withdrawal – Requests for refunds and switches must be made in writing and are subject to the following conditions:
- up to 4 hours of viewing, refund is subject to a 20% administration fee plus GST/HST
- 4 hours or more, no refund
- switches to a lower level course are acceptable at any time provided notice is given from 2 weeks from start date
CISC reserves the right to cancel any course or un-enroll learners and refund the registration fee.